Here are some comments from our satisfied clients. If you would like to add your own words, please
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Mona and Joe, the owners of Pet Heaven, were so kind and compassionate to our dear kitty Angel and us, that we wanted to let others know about them. These two wonderful people definitely have a calling for this holy work. Our beloved Angel passed away on January 9, 2010. We had originally spoken to Mona shortly before Christmas 2008. Angel had become very ill with Chronic Renal Failure, was being treated at the veterinary hospital in Orchard Park, and we knew she might pass away. With genuine compassion and sincerity, Mona had told us that she hoped that Angel would recover. Thankfully, she did. We were blessed to have Angel with us for two more Christmases. After she passed away on January 9th, and her soul went Home to Heaven, we brought her earthly body to Mona and Joe. They treated Angel as if she was their own beloved pet – with tenderness, respect, and dignity. They are loving, understanding, and caring people. They helped us in a very empathic way during a time of sadness and grief, and we will always be grateful for what they did for our dear Angel and us.
- Mike and Maureen V
Elma
Our dog Opie passed away on November 20, 2009. Pet Heaven was unbelievable! They came to the vet within an hour and when we visited their Funeral Home later that day, they greeted us with hugs, reassuring and comforting us. We knew Opie was being cared for by people that really care about dogs. Thank you so much for being there for us Mona and Joe! Kim Woodrich
- Kim W
Orchard Park
WE LOST OUR HARLEY{MY LOVE} IN NOVEMBER 2009 OF A RARE THING THAT DOCTORS COULD NOT FIGURE OUT WE CALLED PET HEAVAN FUNERAL HOME TO FIND OUT WHAT CAN BE DONE WE EXPLAINED THAT WE WERE GOING TO PUT HARLEY DOWN THEY TOOK US THROUGH THE WHOLE PROCESS OF CREMATING OUR LOVED ONE AND WHAT WE CAN EXSPECT WE MADE ARRANGEMENTS WITH THE VET TO HAVE HARLEY PUT TO REST AND JOE EXPLAINED AFTER BEING PUT DOWN HE WOULD PICK HIM UP RIGHT AWAY AND BRING HIM BACK TO HIS RESTING PLACE AFTER GETTING TO THE VET WE WERE TOLD HARLEY HAD A RARE THING THAT IS UNKNOWN ALL WE NO IS HE WAS WALKING FINE AND THE NEXT MINUTE HIS HIGHN LEGS GAVE OUT AND HE COULD NOY USE THEM ANYMORE THE DOCTOR TOLD US HE WOULD BE WALKING WITHIN A WEEK IT WAS TEMPORARY AND HE WOULD BE FINE IF WE LEFT HIM THERE FOR A WEEK AND WE DID WHEN WE CALLED JOE TO TELL HIM WE MAY NOT NEED HIS SERVICES HE WAS DELIGHTED AND SENT ALL HIS PRAYERS AFTER 10 DAYS WE BROUGHT HARLEY HOME AND AFTER 2 DAYS OF SEEING HIM ALL CUT WITH SORES AND BLEEDING WHEN HE TRIED TO CRAWL WAS UNBEARABLE AND COULD NOT SEE IT ANYMORE WE TOOK HIM TO ANOTHER VET AND WAS TOLD IF HE DID NOT RECOVER WITHIN 7 DAYS HE WAS NOT GOING TO AT THAT TIME WE DECIDE ITS NOT OUR DOG NOT HIS WAY OF LIVING AS HE USED TO WITH ALL HIS JUMPING AND RUNNING WE DECIDED THAT HE WOULD BE BETTER OFF WITHOUT THE PAIN HE WAS IN AT THAT TIME WE TOLD THE VET WE HAD TALKED TO PET HEAVAN AND THEY SAID THAT JOE AND MONA WERE VERY WELL KNOWN AND WERE VERY GOOD AND THEY CALLED THEM IT WAS NOT EVEN 15 MINUTES LATER JOE WAS THERE TO PICK MY HARLEY UP HE TREATED HARLEY WITH LOVE AND COMPASSION JUST AS IF IT WAS HIS OWN AND AS A HUMAN BEING THEY WERE NEVER TO BUSY TO TAKE THE TIME WITH YOU AND NEVER RUSHED YOU OR DENIED YOU THE TIME TO PAY YOUR RESPECTS WE WERE TREATED WITH MUCH COMPASSION AND SYMPATHY AND THEY TREATED MY HARLEY WITH DIGNATY AND COMPASSION I HAD 2 VERY YOUNG CHILDREN THAT PASSED AWAY AND THEY WERE NOT TREATED AND WE WERE NOT GIVEN MUCH DIGNITY OR RESPECT AS WELL AS MY HARLEY WAS SO TO JOE AND MONA I THANK YOU FOR WHAT YOU HAVE DONE YOU ARE TWO WONDERFUL PEOPLE AND YOU ARE AMAZING AT WHAT YOU DO FOR THE PEOPLE AND THERE PETS IN THE TIME OF NEED I COULD NOT HAVE ASKED FOR ANYTHING BETTER YOU KNEW EXACTLY HOW WE FELT AND AND WERE THERE IN OUR TIME OF NEED SHOWING MUCH COMPASSION-LOVE-THOUGHTS-KINDNESS AND PRAYERS TO US BOTH IN EASING OUR PAIN AND SUFFERING HARLEY IS IN A BETTER PLACE AND WE THANK YOU BOTH SO MUCH FOR ALL YOU HAVE DONE TOM&BARB(LATE HARLEY)TROY OP NY
- TOM&BARB T
ORCHARD PARK
On 11-9-09 our family pet "our best friend" died at home and in my arms. We were devastated and beside ourselves over losing her. We called Pet Heaven at 7:30am and thats when we met Joe and Mona. I would like to thank them for their heartfelt kindness and compassion toward us and our Camielle. I was told by a friend how comforting and kind Pet Heaven was when you lose your pet. {Thank You Lynn} With Heavy Hearts, Dave & Patti S.
- Dave and Patti S
Hamburg
A few days ago, we had to make the heart wrenching and horribly painful decision to put our yellow labrador to rest after almost 14 years. We called Pet Heaven at 8 in the morning knowing we had an appointment at the vet at 9:30 the same morning. Mona was sincerly compassionate and comforting knowing what we were going to soon be dealing with. She 'walked us through' what we wanted (in terms of a private cremation) and tried to comfort us in the decisions we had to make. Joe met us at the vet's office and also showed amazing compassion as we just lost our only dog (and since we don't have children, our surrogate 'son'). We got to spend time with Sebastian that morning at Pet Heaven shortly after leaving the vet, but still felt unbearable pain and loss. The next morning, we stopped at Pet Heaven to see if we could visit with him one last time before he got cremated. Joe and Mona did not know we were coming, and although Sebasian was 'next' - they took the time to care and prepare him for us to view in their chapel. We can't say enough how peaceful he looked.......just like he was sleeping and dreaming of heaven. It was such an amazingly different and comforting feeling to see him at peace, and for the first time in days after watching and him suffer, we were able to smile knowing that Sebastian was indeed in a better place.The care, compassion and understanding offered by Joe and Mona during this time truely helped us bridge the connection between the life we had with our dog and the life he has on the other side. They offer a unique and personal service that anyone with a pet will appreciate when that heart breaking time comes.
- Patrick and Lisa C
Orchard Park NY
My cat Pandora died of natural causes at our home in February 2009. Joe offered to come and get her without any hesitation when I called him. I decided to transport her myself. They were just so understanding and compassionate about our loss. They made the whole process as easy as possible. They respected my grief for my cat and made me feel comfortable with her creamation. I would recommend their facility to anyone who asked and will certainly be using their services in the future. Thank you so much Joe and Mona!
- Karolyn M
Amherst
© 2010 Pet Heaven Funeral Home | 3614 North Buffalo Road | Orchard Park, NY 14127 | Phone: (716) 662-LOSS [5677] | Fax: (716) 662-5655